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Content Moderation Outsourcing Services

Protect your online communities and brand reputation from inappropriate content with a mix of Conectys AI technology and human expertise designed for scaling globally. 

Let’s talk!

Connect with our experts

Describe your need to get a tailored solution from our team 

Describe your need to get a
tailored solution from our team 

Let’s talk!
Submit RFP

Human moderation enhanced by AI

Human moderation + AI

Harness the best of both worlds with our AI-supported human moderation services, designed to maintain the integrity and safety of your digital spaces globally. 

AI-enhanced content moderation

Efficient processing of large volumes of content

Consistent application of moderation guidelines 

Cost-effective for scaling with business growth 

Human Expertise

Nuanced understanding of context and culture

Ability to make judgment calls on complex issues

Personal touch that fosters community trust

Understand our process

1

Train:
Foundation Building

Gathering and cleaning user content according to brand-aligned guidelines. 

2

Analyze:
Decision
Implementation

Processing content with AI. Flagging, responding or removing inappropriate pieces. 

3

Reinforce:
Accuracy
Enhancement

Reviewing outcomes to refine AI models and moderation strategies. 

Use cases for moderation

AI & User Generated Content (UGC)  

Text & Chat

Social Media

Video

Image

In-Game & App 

Forum
& Community

eCommerce
& Marketing

Locations

Our global presence, with locations in key economic regions, underscores Conectys’ commitment to providing localized expertise with a global perspective. 

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Poland

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Colombia

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Portugal

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Romania

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Taipei

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Philippines

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Turkey

35+ languages coverage

POLISH

GERMAN

PORTUGUESE

ENGLISH

FRENCH

DUTCH

SWEDISH

ITALIAN

SPANISH

HUNGARIAN

CZECH

NORWEGIAN

…and many more!

Connect with our experts

Describe your need to get a tailored solution from our team 

Describe your need to get a
tailored solution from our team 

Let’s talk!
Submit RFP

Wellness and Resilience

We understand that content moderators need protection too. We ensure their mental well-being through focused training, supportive care, and a commitment to their overall wellness.

Training

Every new project launch or agent induction includes a comprehensive Moderation Skill Pack session and manager training on recognizing and supporting mental health concerns.

Real time support

Conectys manages HR Connect – a program where dedicated HR professionals regularly and proactively engage with moderators for guidance and early detection of mental distress signs from their duties.

Certificates and awards

We’re proud to be recognized as a leader among Customer Experience (CX), and Trust & Safety providers. 

Awards

Learn more

Certificates

  • ISO 2015

    2023

  • GSA Certification

    2023

  • ITIL Certification

    2023

  • PCI DSS

    2024

  • COPC Certificate

    2023

  • GDPR Certificate

    Compliance with the European Union’s General Data Protection Regulation (GDPR).

Learn more

Data Labeling

AI data labeling in 100+ languages, covering diverse content types with precision.

Learn more

Learn from our expertise, where simple, powerful insights help your brand achieve its full potential.

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Trust and Safety Services Review 2024

Amidst the rising challenges posed by increasingly complex cyber threats, the rapid expansion of user-generated content…

Read

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outsourcing case! 

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