Global BPO Outsourcing to
Malaysia
Your gateway to exceptional CX services in the heart of Southeast Asia.
Core benefits
Skilled Multilingual Workforce
Access to a highly skilled, multilingual talent pool proficient in English and other languages like Mandarin, Malay, and Tamil, ensuring effective communication with diverse customer bases.
Cost-Effective Destination
Competitive labour costs and attractive business incentives compared to other countries, resulting in significant cost savings for companies.
Robust Infrastructure and Government Support
Advanced telecommunications and IT infrastructure, coupled with supportive government policies and initiatives to attract foreign investment in the outsourcing sector.
Thriving Outsourcing Ecosystem
Established and rapidly growing outsourcing industry, with Kuala Lumpur as a major hub, attracting global companies to set up successful customer experience operations in Malaysia.
Malaysia site
Our office combines modern facilities with a focus on health, making work productive and supportive.
35+ languages coverage
POLISH
GERMAN
PORTUGUESE
ENGLISH
FRENCH
DUTCH
SWEDISH
ITALIAN
SPANISH
HUNGARIAN
CZECH
NORWEGIAN
…and many more!
Our services
Elevate your brand’s global presence with Conectys’ bespoke Customer Experience (CX) and Trust & Safety solutions, tailored for seamless international expansion.
Customer
Experience
Back
Other
services
CXM And Contact Center
Leveraging outsourced CXM and contact center solutions for seamless international expansion and in-house quality.
Digital CX
Elevating global digital customer experiences through Conectys’ automation and advanced AI technology, streamlining CX processes.
L1-L3 Technical Support
Scale complex support outsourcing for global companies with help desk and service desk services, providing industry-tailored solutions
AI CX Automation Services
Blend human intelligence with modern Al solutions to upscale your CX. From intelligent chatbots to real- time agent assistance and insightful analytics
Trust
& Safety
Back
Other
services
Content Moderation
Secure your brand’s reputation and protect your audience with Conectys’ comprehensive content moderation outsourcing.
Data Labeling & Annotation
Harness AI’s potential for data labeling services in over 100 languages, offering unparalleled content annotation, tagging, and scripting.
Let’s connect!
Let’s talk about your
outsourcing case!
Required