Global BPO Outsourcing to
Colombia
Colombia is gaining prominence as a key outsourcing destination for its thriving tech sector and strategic location for the US and Canadian markets.
Core benefits
Access to talents
A neutral Spanish accent + according to the IMD World Talent 2019 Report, Colombia has the largest workforce in the region, with the highest rates of growth and training, ahead of countries like Peru, Mexico, and Brazil. Colombia currently employs more than 600,000 call center professionals.
Infrastructure
With outstvanding infrastructure, technology, utilities, and telephony enabling delivery of high-quality on-site and ‘Work-from-home’ outsourced contact center and content moderation services. In addition, Colombian airports serve direct flights to the major cities in the United States.
Language coverage
Colombia’s BPO industry offers services in both English and Spanish, streamlining support for clients venturing into the Spanish market. Beyond these languages, Colombia stands out as one of the certified French-speaking hubs, boasting approximately 8,000 individuals holding French language certificates.
Industry focus
Colombia offers BPO services, catering to spectrum industries, including Media, Fast Growth Technology, Banking, Healthcare, Media & Entertainment, Retail, and Communications. Benefit from favourable business conditions, offering a significant 30-40% reduction in operational costs compared to the US.
Colombia site
Our office combines modern facilities with a focus on health, making work productive and supportive.
35+ languages coverage
POLISH
GERMAN
PORTUGUESE
ENGLISH
FRENCH
DUTCH
SWEDISH
ITALIAN
SPANISH
HUNGARIAN
CZECH
NORWEGIAN
…and many more!
Our services
Elevate your brand’s global presence with Conectys’ bespoke Customer Experience (CX) and Trust & Safety solutions, tailored for seamless international expansion.
Customer
Experience
Back
Other
services
CXM And Contact Center
Leveraging outsourced CXM and contact center solutions for seamless international expansion and in-house quality.
Digital CX
Elevating global digital customer experiences through Conectys’ automation and advanced AI technology, streamlining CX processes.
L1-L3 Technical Support
Scale complex support outsourcing for global companies with help desk and service desk services, providing industry-tailored solutions
Trust
& Safety
Back
Other
services
Content Moderation
Secure your brand’s reputation and protect your audience with Conectys’ comprehensive content moderation outsourcing.
Data Labeling & Annotation
Harness AI’s potential for data labeling services in over 100 languages, offering unparalleled content annotation, tagging, and scripting.
Let’s connect!
Let’s talk about your
outsourcing case!
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