Outsourcing for Social Media Industry

Drive engagement and prevent hate speech and harmful content on a global scale. 

We leverage our experienced team equipped with AI-driven technology and analytics to support global social media platforms and communities. We enable global growth while maintaining the same level of safety and quality. 

What makes us the perfect partner?

Communication
and Cultural Fit 

Transparent communication and clearly established goals drive the success of our partnership.  

Safeguarding Your Online Community 

Our specialised content moderation services, tailored to your unique challenges, ensure the integrity of your platform while fostering user trust and safety.

Global scale
and delivery 

With a global presence and a flexible approach, we seamlessly scale and adapt as your social media requirements evolve, ensuring consistent support as you expand into new markets.

Our industry-specific solutions

Customer Experience (CX)

Omnichannel support

L1-L3 Technical Support 

AI-powered chatbots 

and automation 

Personalized experiences 

Collaboration and feedback integration 

Social media monitoring 
and engagement 

AI-Powered Digital
Service Platform

Comprehensive 
knowledge base

Employee empowerment and training

Measuring and optimizing performance

Trust & Safety (T&S)

Community management 

User-generated content (UGC) moderation

Fraud detection and prevention

Toxicity and threats detection

Proactive and reactive support

Localised compliance

Policy development and maintenance

Training and support

Let’s connect!

Let’s talk about your
outsourcing case! 

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