Outsourcing
for Gaming Industry

Outsourcing
for Gaming Industry

Elevate player experiences and safeguard your brand with our proven expertise in interactive entertainment support.

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What makes us the perfect partner?

Dedicated
Gaming Experts

We deeply understand the gaming industry and the unique players’ needs, allowing us to deliver personalized, high-quality support that keeps gamers engaged and
loyal.

Advanced AI Technology
and Analytics

We leverage cutting-edge AI-driven tools and analytics to optimize player experiences, streamline support processes, and provide valuable insights that help gaming brands stay ahead in
a competitive market.

Global Reach
and Scalability

With a worldwide presence and adaptable approach, we effortlessly scale our support to match your gaming brand’s growth, ensuring consistent, high-quality assistance as you expand into new markets and attract
a diverse player base.

Our services

Elevate your brand’s global presence with Conectys’ bespoke Customer Experience (CX) and Trust & Safety solutions, tailored for seamless international expansion.

Customer
Experience

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CX services

Other
services

CXM And Contact Center

Leveraging outsourced CXM and contact center solutions for seamless international expansion and in-house quality.

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Digital CX

Elevating global digital customer experiences through Conectys’ automation and advanced AI technology, streamlining CX processes.

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L1-L3 Technical Support

Scale complex support outsourcing for global companies with help desk and service desk services, providing industry-tailored solutions

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Trust
& Safety

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T&S services

Other
services

Content Moderation

Secure your brand’s reputation and protect your audience with Conectys’ comprehensive content moderation outsourcing.

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Data Labeling & Annotation

Harness AI’s potential for data labeling services in over 100 languages, offering unparalleled content annotation, tagging, and scripting.

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Our industry-specific solutions

Customer Experience (CX)

24/7 Omnichannel
Player Support

Personalized Support  
& Gameplay Assistance

Social Media Engagement
& Monitoring

Resources & Knowledge
Base Management

Multilingual Support  
for Global Player Base

Support Program
for High-Value Players

Skill-Based Routing
for Faster Issue Resolution

Proactive Support
Using In-Game Metrics

Direct Community
Feedback

Player Feedback Loop

Learn more about our CX solutions

link to service

Learn more about
our CX solutions

Trust & Safety (T&S)

Tailored Content
Moderation Strategy

AI Tools for Inappropriate
Content Detection

Player Reporting System
for Violations

Security Audits
& Vulnerability Testing

Identity Verification
and Fraud Prevention

Clearly Defined Community Guidelines

Ongoing Training
for Moderation Teams

Zero-Tolerance Policy
for Hate & Harassment

Rewarding Positive Player Behavior

Learn more about our T&S solutions

link to service

Learn more about
our T&S solutions

Explore Industry-specific case studies

Case Study 1

Protect your online communities and brand reputation from inappropriate content with a mix of Conectys AI technology and human expertise designed for scaling globally.

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Case Study 2

Protect your online communities and brand reputation from inappropriate content with a mix of Conectys AI technology and human expertise designed for scaling globally.

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Locations

Our global presence, with locations in key economic regions, underscores Conectys’ commitment to providing localized expertise with a global perspective.

link to Poland