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CXM & Contact Center Outsourcing 

Conectys is an industry-centric, digitally-first, right-size CXM provider for companies seeking a strategic outsourcing partnership for international expansion 

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Describe your need to get a tailored solution from our team 

Describe your need to get a
tailored solution from our team 

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How the process works

1

Strategy 

Integration

We blend our expertise with your teams to refine strategies for smoother operations.

2

Service Excellence
Execution

Our agents boost customer interactions with timely resources and communication.

3

Performance and
Improvement Monitoring

Continuous reviews identify improvements for better customer satisfaction.

4

Enhancing Customer
Engagement

We nurture customer relationships to enhance loyalty and increase value.

Culture-centric CX for global brands

Customer Journey
Mapping

Personalisation
& Segmentation

Multi-channel
Management

Voice of the Customer
(VoC) Programs

Customer Data 

Analysis & Insights

Loyality Program
Management

CRM Strategy 

& Implementation

Content Marketing 

& Management

Omnichannel
Integration 

& Optimisation

Locations

Our global presence, with locations in key economic regions, underscores Conectys’ commitment to providing localized expertise with a global perspective. 

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Poland

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Colombia

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Portugal

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Romania

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Taipei

link to Philippines

Philippines

link to Turkey

Turkey

35+ languages coverage

POLISH

GERMAN

PORTUGUESE

ENGLISH

FRENCH

DUTCH

SWEDISH

ITALIAN

SPANISH

HUNGARIAN

CZECH

NORWEGIAN

…and many more!

Connect with our experts

Describe your need to get a tailored solution from our team 

Describe your need to get a
tailored solution from our team 

Let’s talk!
Submit RFP

Certificates and awards

We’re proud to be recognized as a leader among Customer Experience (CX), and Trust & Safety providers. 

Awards

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Certificates

  • ISO 2015

  • GSA Certification

  • ITIL Certification

  • PCI DSS

  • COPC Certificate

  • GDPR Certificate

Digital CX

Automation & AI-powered digital solutions for CX enhancement globally.

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L1-L3 Technical Support

24/7 digital-first multilingual L1-L3 help desk & service desk services in 35+ languages.

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Learn from our expertise, where simple, powerful insights help your brand achieve its full potential.

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link to white paper

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CX Services review 2025

The AI-driven transformation of CX is already here, bringing increased efficiency, optimised consumer engagement, and more personalised interactions….

Read

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Let’s talk about your
outsourcing case! 

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