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CXM & Contact Center Outsourcing 

Conectys is an industry-centric, digitally-first, right-size CXM provider for companies seeking a strategic outsourcing partnership for international expansion 

Let’s talk!

Scale your Customer Experience globally as if it were done in-house

Conectys provides outsourced customer experience management services to companies worldwide. We create and strategize together with our clients, helping them create scalable contact center solutions that work the same way, as if they were running in-house. Ready to take a challenge with us?

Enhanced Customer
Satisfaction & Loyalty

Global Operational
Excellence & Efficiency

Data-driven Insights for Strategic Decision-Making

How the process works

1

Strategy 

Integration

We blend our expertise with your teams to refine strategies for smoother operations.

2

Service Excellence
Execution

Our agents boost customer interactions with timely resources and communication.

3

Performance and
Improvement Monitoring

Continuous reviews identify improvements for better customer satisfaction.

4

Enhancing Customer
Engagement

We nurture customer relationships to enhance loyalty and increase value.

Culture-centric CX for global brands

Customer Journey
Mapping

Personalisation
& Segmentation

Multi-channel
Management

Voice of the Customer
(VoC) Programs

Customer Data 

Analysis & Insights

Loyality Program
Management

CRM Strategy 

& Implementation

Content Marketing 

& Management

Omnichannel
Integration 

& Optimisation

Locations

Our global presence, with locations in key economic regions, underscores Conectys’ commitment to providing localized expertise with a global perspective. 

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Poland

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Colombia

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Portugal

link to Romania

Romania

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Taipei

link to Philippines

Philippines

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Turkey

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USA

35+ languages coverage

POLISH

GERMAN

PORTUGUESE

ENGLISH

FRENCH

DUTCH

SWEDISH

ITALIAN

SPANISH

HUNGARIAN

CZECH

NORWEGIAN

…and many more!

Connect with our experts

Describe your need to get a tailored solution from our team 

Describe your need to get a
tailored solution from our team 

Let’s talk!
Submit RFP

Certificates and awards

We’re proud to be recognized as a leader among Customer Experience (CX), and Trust & Safety providers. 

Awards

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Certificates

  • ISO 2015

    2023

  • GSA Certification

    2023

  • ITIL Certification

    2023

  • PCI DSS

    2024

  • COPC Certificate

    2023

  • GDPR Certificate

    Compliance with the European Union’s General Data Protection Regulation (GDPR).

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Digital CX

Automation & AI-powered digital solutions for CX enhancement globally.

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L1-L3 Technical Support

24/7 digital-first multilingual L1-L3 help desk & service desk services in 35+ languages.

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Learn from our expertise, where simple, powerful insights help your brand achieve its full potential.

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link to white paper

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CX Services review 2024

Our comprehensive 2024 CX Services Review can help you identify the best CX solutions for your unique business needs…

Read

Let’s connect!

Let’s talk about your
outsourcing case! 

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