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The Fourth Industrial Revolution
We are at the dawn of what some analysts call “The Fourth Industrial Revolution.” The World Economic Forum has defined this as different from The Third Industrial Revolution – that’s “…”
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The mutating outsourcing contract
Outsourcing buyers are looking to gain access to some of the advantages of outsourcing in a more accentuated and formalized format: through the contract. Some of the trends in outsourcing “…”
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B2B during COVID: Core tenets similar, delivery methods very different
How B2B has changed, per McKinsey McKinsey recently launched a survey of B2B decision-makers across 11 countries, seven sectors, and 14 categories of spend. We’re obviously very interested in this “…”
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Building trust in global businesses: 1-to-1
Trust is the root of everything in business. If a partner doesn’t trust you, that partnership will end. Maybe not today or tomorrow, but it’s ending soon. The level of “…”
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What do we mean when we say “co-creation?”
What is Co-creation? Our world at Conectys is about delivering outsourcing excellence around customer experience (CX) and user-generated content (UGC). We do this every day, grow at doing it, and “…”
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What should you be looking for when selecting new locations for your business?
How to choose a good location for your business? This post is going to be about questions to ask before opening a new office in a new country or region, “…”
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Your Guide to Recruiting Great Staff alongside your Outsourcing Partner
The most important asset for any business is their employees As your company grows you will need to recruit and hire staff that’s aligned with your company goals and culture. “…”
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How to Build a Better Business with Outsourcing? 4 Ways for Startups
Regardless of the industry, starting up a business is challenging Many startup business owners and CEOs find themselves faced with tough hiring decisions. What positions to fill first, what service “…”
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Is Your Customer a Promoter or a Detractor?
Many businesses neglect one aspect of marketing that’s integral to their development and growth which is gathering customer feedback. Customer feedback is essential in helping businesses understand what their customers “…”
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How Do Your Employees Work Best?
How to help employees succeed? It’s expected that people are varied in their skills and ability to interpret, learn, and process information. For people in the workforce it’s no different, “…”
