The Hidden Worth of Outsourcing Awards

But who organizes these award competitions and are they any good?

Conectys as the winner of many awards for outsourcing

As the proud recipient of the National Outsourcing Association’s Award for Outsourcing Contact Centre of the Year, along with several other notable prizes, we know a few things about the award world.

We have carefully analyzed our activity, written detailed, compelling entries, and celebrated our success as a team and business model. Like us, thousands of other service providers compete annually for some of the most distinguished titles in our business sector.

These competitions are organized by esteemed organizations and analysts and judged by top professionals, outsourcing strategists, and innovators who benchmark entries against the larger industry landscape and against each company’s business trajectory. Organizations such as the NOA benefit from a bird’s eye view of the industry and are adept at identifying trends and game-changers.

As a result of years of accumulated expertise, these awards carry enormous weight.

Outsourcing awards are outstanding guarantees of best practice, efficiency, and business acumen. They validate a provider’s activity beyond the numbers. They also offer an important opportunity to celebrate the teams behind winning buyer-seller collaborations as a crowning of less quantifiable qualities such as passion, ambition, and empathy.

If you see an award badge on a provider’s website or an actual prize in a trophy cabinet, you can be sure that that company has not only been vetted by an established organization for being a successful business. Perhaps more importantly, that provider has been marked for the immense innovation potential it packs in its day-to-day activities.

That is what outsourcing awards certify and what you want to look for in an outsourcing partner – demonstrable excellence beyond KPIs, a talent for enhancing processes by taking the road less traveled, and an unwavering focus on client benefits.