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COVID and the acceleration of customer experience trends
If you sat quietly for 15 minutes and tried to figure out all the different ways that COVID-19 impacted customer experience, you’d probably come to a list something like this: “…”
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How Retail Brands can Better Connect with Consumers on a Human Level
The retail world has been continuously shaken up over the years by digital innovations and fluctuating consumer trends. But there’s one trend that seems to be here to stay. Buyers “…”
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Retailers: How to Know if your Tech Support Needs Life Support
There’s no question that tech support makes a difference in the success of retail companies. But did you know that the right technology – and according to processes – can “…”
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What is omni-channel and why should you care?
In the myriad of new marketing buzzwords that seem to pop up out of the blue every day, there are a few that might not be so annoyingly visible, but “…”
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Consistency between your Brick and Mortar Store and E-Commerce Channels
If you’re the CEO of a quickly scaling company in the Asia-Pacific (APAC) region, you probably know quite a few secrets to business success. But if you’ve reached a point “…”
