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Complexity in the US spells success in the Philippines
The US medical diagnosis coding system is changing. That, in itself, might not be much news to the rest of the world. But for the outsourcing industry in the Philippines, “…”
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Automation beyond the Hype
We launched ConectysOS 2.0, a major redesign of our proprietary, private cloud-hosted Customer Engagement and Analytics automation platform, and have implemented it with all of Conectys’ global clients. There are “…”
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Taipei – The Outsourcing Gateway to China
This January has been auspicious for our company and, consequently, for our clients and teams. We would like to take the chance to extend a warm welcome to our newest centre “…”
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3 Trends that Will Improve BPO Relationships this Year
BPOs are no different when it comes to planning and optimizing their outsourcing solutions to better suit client needs and end-customer expectations. How to improve quality in BPO? As we “…”
