Outsourcing for Retail
& Ecommerce Industry

Elevate your customer experience and drive loyalty
with our tailored retail solutions for global brands. 

Use our expertise to exceed evolving customer expectations.
We use AI-driven and human-backed processes to craft personalized, omnichannel experiences that keep your brand ahead of the competition. Drive growth globally.

What makes us the perfect partner?

Tailored
Retail Solutions 

Customised services to elevate
your CX and drive loyalty. 

AI-Driven
CX Expertise

Combine AI and human expertise
to exceed customer expectations.

Global Reach
and Scalability 

Our solutions help you scale
and drive global growth.

Our services

Elevate your brand’s global presence with Conectys’ bespoke Customer Experience (CX) and Trust & Safety solutions, tailored for seamless international expansion. 

CXM And Contact Center

Leveraging outsourced CXM and contact center solutions for seamless international expansion and in-house quality.

Learn more

Digital CX

Elevating global digital customer experiences through Conectys’ automation and advanced AI technology, streamlining CX processes.

Learn more

L1-L3 Technical Support

Scale complex support outsourcing for global companies with help desk and service desk services, providing industry-tailored solutions

Learn more

Content Moderation

Secure your brand’s reputation and protect your audience with Conectys’ comprehensive content moderation outsourcing.

Learn more

Data Labeling & Annotation

Harness AI’s potential for data labeling services in over 100 languages, offering unparalleled content annotation, tagging, and scripting.

Learn more

Our industry-specific solutions

Customer Experience (CX)

Omnichannel support

24/7 Availability

Scalable Staffing

Brand Voice Consistency

Multilingual Support

Feedback Integration

Self-Service Options

Personalized Interactions

Proactive Outreach

Performance Metrics
& Reporting

Trust & Safety (T&S)

Fraud Detection
& Prevention

Data Protection & Privacy

Regulatory Compliance

Content Moderation

Dispute Resolution

Identity Verification

Risk Assessment
& Monitoring

Crisis Management

Seller Vetting & Onboarding

Training & Best Practices 

Let’s connect!

Let’s talk about your
outsourcing case! 

Required