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Conectys was a finalist in the 2020 European Customer Centricity Awards in the Best Contact Center category, alongside Ding, Extreme Digital, and eventual winner TTec.
Call centers from 32 countries participated in the awards, and the Virtual Awards Ceremony on September 16 featured over 130 unique customer experience success stories being presented. The European Customer Centricity Awards are put on by ARCET Global, which delivers 15 different awards programs annually across the Middle East and Europe.
Here are all the 2020 winners and all the 2020 finalists for these awards.
Next up for Conectys: an entry into the Stevie Awards, where we won a Silver Stevie last year.
