Multilingual CX and T&S services for global brands
BPO vendor with industry focus, partnership mindset,
and the right-size for international expansion of your brand
Scale your operations as if it was done
in-house
Customer Experience and Trust & Safety services to companies worldwide. We create and strategise with our clients, helping them create scalable solutions that work the same way as if they were running in-house. Ready to take a challenge with us?
Our services
Elevate your brand’s global presence with Conectys’ bespoke Customer Experience (CX) and Trust & Safety solutions, tailored for seamless international expansion.
Customer
Experience
CXM And Contact Center
Leveraging outsourced CXM and contact center solutions for seamless international expansion and in-house quality.
Digital CX
Elevating global digital customer experiences through Conectys’ automation and advanced AI technology, streamlining CX processes.
L1-L3 Technical Support
Scale complex support outsourcing for global companies with help desk and service desk services, providing industry-tailored solutions
Trust
& Safety
Content Moderation
Secure your brand’s reputation and protect your audience with Conectys’ comprehensive content moderation outsourcing.
Data Labeling & Annotation
Harness AI’s potential for data labeling services in over 100 languages, offering unparalleled content annotation, tagging, and scripting.
35+ languages coverage
…and many more!
Certificates and awards
We’re proud to be recognized as a leader among Customer Experience (CX), and Trust & Safety providers.
Awards
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Read: iCXA 2023
2023 International CX Awards in the “Best Use of Technology”
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Read: Clutch
Top BPO Company 2023 by Clutch
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Read: 2022 Silver Stevie
2022 Silver Stevie® Award for Contact Center of the Year
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Read: 2022 Bronze Stevie
2022 Bronze Stevie® for Best Use of Technology in CX
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Read: ENGAGE Awards
European Contact Centre and Customer Service Awards 2021
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Read: 2021 Bronze Stevie
2021 Bronze Stevie® Award for Contact Center of the Year
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Read: European Contact Centre 2021
European Contact Centre and Customer Service Awards 2021
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Read: 2020 Silver Stevie
2020 Silver Stevie® Award for Contact Center or Customer Service Outsourcing Provider of the Year
Certificates
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ISO 2015
Year of obtaining the certificate and short description of the certificate
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GSA Certification
Year of obtaining the certificate and short description of the certificate
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ITIL Certification
Year of obtaining the certificate and short description of the certificate
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PCI DSS
Year of obtaining the certificate and short description of the certificate
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COPC Certificate
Year of obtaining the certificate and short description of the certificate
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GDPR Certificate
Compliance with the European Union’s General Data Protection Regulation (GDPR).
Thought leadership
We’re proud to be recognized as a leader among Customer Experience (CX), and Trust & Safety providers.
Learn from our expertise, where simple, powerful insights help your brand achieve its full potential.
White papers
Articles
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Read: The Ultimate Guide to Peak Season Customer Support Outsourcing
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Read: Colombia: The New BPO Hotspot for North American Companies Pursuing Excellence
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Read: Poland: The Gateway to Exceptional BPO Solutions
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Read: Building and Maintaining Digital Trust with Your Clients
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Let’s connect!
Let’s talk about your
outsourcing case!
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