Multilingual CX and T&S services for global brands
BPO vendor with industry focus, partnership mindset,
and the right-size for international expansion of your brand
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Scale your operations as if it was done
in-house
Customer Experience and Trust & Safety services to companies worldwide. We create and strategise with our clients, helping them create scalable solutions that work the same way as if they were running in-house. Ready to take a challenge with us?
Our services
Elevate your brand’s global presence with Conectys’ bespoke Customer Experience (CX) and Trust & Safety solutions, tailored for seamless international expansion.
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Customer
Experience
CXM And Contact Center
Leveraging outsourced CXM and contact center solutions for seamless international expansion and in-house quality.
Digital CX
Elevating global digital customer experiences through Conectys’ automation and advanced AI technology, streamlining CX processes.
L1-L3 Technical Support
Scale complex support outsourcing for global companies with help desk and service desk services, providing industry-tailored solutions
AI CX Automation Services
Blend human intelligence with modern Al solutions to upscale your CX. From intelligent chatbots to real- time agent assistance and insightful analytics
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Trust
& Safety
Content Moderation
Secure your brand’s reputation and protect your audience with Conectys’ comprehensive content moderation outsourcing.
Data Labeling & Annotation
Harness AI’s potential for data labeling services in over 100 languages, offering unparalleled content annotation, tagging, and scripting.
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35+ languages coverage
…and many more!
Certificates and awards
We’re proud to be recognized as a leader among Customer Experience (CX), and Trust & Safety providers.
Awards
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Read: Conectys wins Gold Stevie® award at the 2016 Stevie Awards for Sales & Customer Service
Conectys wins Gold Stevie® award at the 2016 Stevie Awards…
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Read: CONECTYS WINS SILVER STEVIE® AWARD IN 2020 STEVIE AWARDS FOR SALES & CUSTOMER SERVICE
CONECTYS WINS SILVER STEVIE® AWARD IN 2020 STEVIE AWARDS FOR…
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Read: Conectys named finalist in European Contact Centre and Customer Service Awards 2021
Conectys named finalist in European Contact Centre and Customer Service…
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Read: Conectys was selected as a finalist of the 2021 Engage Awards
Conectys was selected as a finalist of the 2021 Engage…
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Read: Conectys wins Best Use of Technology in CX Stevie® award with BlueTweak
Conectys wins Best Use of Technology in CX Stevie® award…
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Read: Conectys wins 2022 Silver Stevie Award for Contact Center of the Year
Conectys wins 2022 Silver Stevie Award for Contact Center of…
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Read: Conectys is Finalist in the category “Best Customer Experience Strategy 2022” by ECCA
Conectys is Finalist in the category “Best Customer Experience Strategy…
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Read: Conectys is Finalist in 2 categories at European Contact Centre and Customer Service Awards 2022
Conectys is Finalist in 2 categories at European Contact Centre…
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Read: Conectys nominated the CX Outsourcing Provider of the Year finalist at Stevie Awards 2023
Conectys nominated the CX Outsourcing Provider of the Year finalist…
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Read: Conectys was nominated a finalist in the Stevie® Awards 2023 under the Achievement in Customer Service Automation category
Conectys was nominated a finalist in the Stevie® Awards 2023…
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Read: Conectys wins the 2023 Silver Stevie® Award in the Solution Provider category
Conectys wins the 2023 Silver Stevie® Award in the Solution…
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Read: Conectys earns the 2023 Bronze Stevie® Award in the subcategory Achievement in Customer Service Automation
Conectys earns the 2023 Bronze Stevie® Award in the subcategory…
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Read: Conectys named the finalist at the International CX Awards 2023 in the “Best Contact Centre” category
Conectys named the finalist at the International CX Awards 2023…
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Read: Conectys selected as the finalist of the 2023 International CX Awards in the “Best Use of Technology” Category
Conectys selected as the finalist of the 2023 International CX…
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Read: Conectys is recognized as Top BPO Company for 2023 in several Clutch categories
Conectys is recognized as Top BPO Company for 2023 in…
Certificates
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ISO 2015
2023
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GSA Certification
2023
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ITIL Certification
2023
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PCI DSS
2024
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COPC Certificate
2023
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GDPR Certificate
Compliance with the European Union’s General Data Protection Regulation (GDPR).
Thought leadership
We’re proud to be recognized as a leader among Customer Experience (CX), and Trust & Safety providers.
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Learn from our expertise, where simple, powerful insights help your brand achieve its full potential.
White papers
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Read: Trust and Safety in Transition: What to Expect in 2025
Trust and Safety in Transition:…
Discover Key T&S Trends, Challenges, and Future Innovations As harassment,…
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Read: Customer Experience Trends to Watch in 2025
Customer Experience Trends to Watch…
The Future of Customer Experience: What Lies Ahead in 2025?…
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Read: Work from anywhere
Work from anywhere
Work from Anywhere(WfH) Is work-from-anywhere a trend that’s here to stay? Work-from-anywhere became…
Articles
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Read: Data Labelling and Annotation: The Human Touch Behind Smarter AI
Data Labelling and Annotation: The…
Introduction Artificial Intelligence is expanding continuously and rapidly into more…
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Read: Trust and Safety in Transition: Trends, Challenges, and Future Innovations
Trust and Safety in Transition:…
Introduction Trust and Safety (T&S) is vital to the virtual…
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Read: A Small Island, Big Opportunities: Presenting Taiwan in the BPO World
A Small Island, Big Opportunities:…
Introduction Positioned in East Asia between mainland China and the…
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Read: Customer Experience in 2025: Key Trends and Insights
Customer Experience in 2025: Key…
Introduction As 2025 approaches, the customer experience landscape is set…
Let’s connect!
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Let’s talk about your
outsourcing case!
Required