Global BPO Outsourcing to TaipeiArnold Cobbaert2023-11-27T13:20:53+02:00

Global BPO Outsourcing in Taipei

Six languages, 24-7 coverage, and tremendous access to APAC markets.

We currently have 40 seats in Taipei City, predominantly focusing on omnichannel customer experience. The six languages covered at this site are English, Korean, Mandarin, Cantonese, Taiwanese, and Japanese.

Taipei City is often a top destination for companies looking to expand or just consistently serve Asian markets; with 23.5M residents, there’s a huge multi-lingual and multi-cultural talent pool to pull from. The country has a developed educational system (over 24 universities) and we have no trouble finding you quality brand-advocate agents in Taiwan. There is prime infrastructure in place in our location, which is about 45 minutes west of the Taipei City center.

Destination Benefits

Access to talents

Taiwan, a global leader in education, boasts a remarkable 98 percent literacy rate and stands 4th worldwide in math and science scores. Demonstrating a commitment to higher education, 45 percent of individuals aged 25 to 64 in Taiwan hold either a university or advanced degree. This well-educated workforce positions Taiwan as an ideal destination for business process outsourcing, ensuring a skilled and capable talent pool for diverse industry needs.

Infrastructure

Taiwan actively supports entrepreneurship and business outsourcing by providing significant funding for startups. The government allocates substantial funding to startups, creating a favorable environment for new ventures to thrive. Additionally, Taiwan's immigration policies for foreign investors are accommodating, facilitating seamless entry into the business landscape.

Language coverage

Taiwan's strong English skills and widespread use of Mandarin Chinese create an excellent setting for international businesses. This linguistic advantage simplifies operations and communication with both local talent and major regional partners.

Industry focus

Taiwan stands as a global hub for machinery and semiconductor fabrication plants, making it a leader in smart machinery. The country hosts over 13,000 operational factories, boasting nearly half a million skilled employees. Renowned for its advancements, Taiwan's focus on smart technologies extends beyond machinery, encompassing biotech, green energy, and automated manufacturing equipment.

Language coverage

We provide services in 35+ languages, including English, German, French, Spanish, Italian, Dutch, Portuguese, Polish, Czech, Romanian, Hungarian, Bulgarian, Russian, Greek, Turkish, Arabic, Swedish, Norwegian, Finnish, Danish, Mandarin Chinese, and Japanese. All for seamless communication across cultures!

Digital-first thinking

Chatbots, Robotic Process Automation, bespoke/custom AI solutions and a proprietary CRM. How can technology make things better, faster, and safer for EVERYONE?

Consultative partner

We regularly co-create strategies with clients and inform product/sales decisions.

Global Outsourcing Partner

14 locations, 35+ languages, WFH agents, and 24/7 availability.

Flexible

Pricing models, staffing models (up/down seasonal demand), training approaches, and more.

Global BPO Outsourcing in Taipei

Six languages, 24-7 coverage, and tremendous access to APAC markets.

Destination Benefits

Access to talents

Infrastructure

Language coverage

Industry focus

Language coverage

Digital-first thinking

Consultative partner

Global Outsourcing Partner

Flexible

Let’s get in touch!