BPO outsourcing in TurkeyArnold Cobbaert2023-10-10T09:36:04+03:00

BPO outsourcing hub in Turkey

Where The East Meets The West Affluent, educated, and passionate young professionals to drive your brand

Conectys operates two sites in Istanbul, Turkey, with a capacity of over 800 seats, available 24x7x365. Services include Customer Experience Outsourcing and Trust and Safety operations (content moderation).

Typical clients include companies accelerating their growth to Middle Eastern and European Markets, needing scalability, access to multilingual talent and cost efficiencies.

Destination Benefits

Educated Population

Nearly a quarter of the population has a bachelors degree or higher (there are 58 universities in Istanbul alone) and the literacy rate is over 99.8%

Language fluency

85% of the Turkish population has C-Level language skills or better. Primarily we cover English, German, Arabic, French, Dutch, and Russian-Bulgarian from the Turkey call centers, but we can cover Romanian, Spanish, Italian, Kurdish, and more.

Self-confident society

Turkish applicants typically have a robust “Can Do!” attitude.

Employment-friendly legislation

The regulatory environment in numerous countries can change by the year; Turkey has long been employer- and productivity-friendly.

Language coverage

We provide services in 35+ languages, including English, German, French, Spanish, Italian, Dutch, Portuguese, Polish, Czech, Romanian, Hungarian, Bulgarian, Russian, Greek, Turkish, Arabic, Swedish, Norwegian, Finnish, Danish, Mandarin Chinese, and Japanese. All for seamless communication across cultures!

Digital-first thinking

Chatbots, Robotic Process Automation, bespoke/custom AI solutions and a proprietary CRM. How can technology make things better, faster, and safer for EVERYONE?

Consultative partner

We regularly co-create strategies with clients and inform product/sales decisions.

Global Outsourcing Partner

14 locations, 35+ languages, WFH agents, and 24/7 availability.

Flexible

Pricing models, staffing models (up/down seasonal demand), training approaches, and more.