Conectys’ Locations
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APAC
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Our Insights into Outsourcing
Trust and Safety in Transition: Trends, Challenges, and Future Innovations
The digital world is home to approximately 5.5 billion people—connecting, working, shopping, and seeking entertainment. Yet, as this online population grows and interactions multiply, its foundation's cracks widen. Harassment, hate speech, and cybercrime have become as pervasive [...]
A Small Island, Big Opportunities: Presenting Taiwan in the BPO World
Taiwan is an exotic island near major Asian markets, surrounded by warm seas and rich in cultural monuments and natural landscapes. Beyond these unique advantages, the country excels in business agility, modern infrastructure, and cutting-edge innovation, making [...]
Customer Experience in 2025: Key Trends and Insights
Exciting times are ahead. The AI-driven future of CX is no longer a distant vision—it is unfolding now. This wave promises extraordinary efficiencies, impactful optimisations, and new ways to engage buyers. Yet, it also raises concerns about [...]