OUTSOURCING FOR MESSAGING AND COMMUNICATION APPLICATIONS

Global multilingual T&S and CX outsourcing solutions in 35+ languages 
Messaging & Communication Apps
Messaging & Communication Apps

Reliable BPO partner for modern communication platforms & applications 

We help global companies that maintain communication apps scale their T&S and CX operations in 35+ languages across different cultures and jurisdictions. With 10+ years of experience in content moderation projects and more than 4000 agents globally we help leading social media, streaming, and publishing brands spread their content and make the digital environment safe for their users. Grow with Conectys as if it was done in-house!

Content types we moderate 

Visuals

Video
Images
AI-generated

Text

Comments
Reviews
Posts
Chats
Communities

Audio

Labeling
Tagging
Annotating
Transcribing & Classifying
35+ languages coverage. 24/7 multilingual customer/user support

DUTCH

URDU

HINDI

RUSSIAN

CHINESE, WU

POLISH

PORTUGESE

TELUGU

BENGALI

MARATHI

TURKISH

UKRAINIAN

MANDARIN CHINESE

THAI

JAVANESE

ENGLISH

VIETNAMESE

TAMIL

KOREAN

GREEK

ITALIAN

GERMAN

FRENCH

SPANISH

ROMANIAN

ARABIC

CHINESE, CANTONESE

JAPANESE

Transform your challenges into opportunities

Effortless Scaling for Growing Demands 

We scale with your business no matter how rapidly our user base grows. 

Expertise Fit for Unique Challenges 

Benefit from our expertise in handling complex Trust & Safety issues to fit dynamic nature of your business. 

Cost-Effective Solutions 

Reduce the cost of the in-house T&S team. Get access to our well-trained workforce without overhead cost. 

Around-the-Clock Service 

We provide 24/7 support and ensure rapid response to any concerns. Your platform is always safe.  

Handling any Volume of Content  

Use our manpower to monitor and moderate any volume of content. 

Global Reach with Local Insight 

Our multilingual and culturally diverse teams bring understanding of regional nuances.  

Advanced Technology within Your Reach 

Cutting edge technologies and tools for efficient moderation and monitoring. 

Compliance with Global Regulations 

Keep up with the constantly changing landscape of global internet and privacy laws with our expert support. 

Crisis Management Expertise 

In times of challenges, you can rely on our experienced teams which provide quick and effective responses to protect your platform. 

Human-centric Approach to Reduce Burnout 

Trust and Safety can be emotionally taxing. Our team management strategies significantly reduce burnout and turnover.  

Our outsourcing services

Customer Experience

Customer experience management and global contact center solutions for international brands.

Trust & Safety

Human-first global solutions to deliver 24/7/365 protection from evolving regulations and user harm.

Conectys locations + Work from Home

USA

POLAND

ROMANIA

PORTUGAL

conectys Turkey Location

TURKEY

EGYPT

COLOMBIA

Taipei Conectys Location

TAIPEI

PHILIPPINES 

WORK FROM HOME

Meet our experts to get tailored outsourcing solutions for startups

Our company in numbers

+20 years of active presence in the BPO market

+4000 passionate professionals speaking +35 languages

+14 smart locations in regions like EMEA, APAC, North America and LATAM

Why Conectys

digital-first

Digital-first thinking

Chatbots, Robotic Process Automation, bespoke/custom AI solutions and a proprietary CRM. How can technology make things better, faster, and safer for EVERYONE?

consultative partner

Consultative partner

We regularly co-create strategies with clients and inform product/sales decisions.

Global Outsourcing Partner

14 locations, 35+ languages, WFH agents, and 24/7 availability.

flexible partner

Flexible

Pricing models, staffing models (up/down seasonal demand), training approaches, and more.

Certificates and Awards

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gsa
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2022

Conectys wins Silver Stevie Award for Contact Center of the Year

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2022

Conectys wins Best Use of Technology in CX Stevie® award with BlueTweak

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2021

Conectys wins Bronze Stevie Award for Contact Center of the year

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2021

Conectys Named Finalist in European Contact Centre and Customer Service Awards

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2021

Conectys named Finalist in 2021 Engage Awards for Customer and Employee Engagement

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2020

Silver Stevie® Award for Contact Center or Customer Service Outsourcing Provider of the Year

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Let’s talk about your outsourcing case!