L1-L3 Technical Support Outsourcing Services

Conectys is a technical support outsourcing provider for global companies. We offer 24/7 digital-first multilingual L1-L3 help desk & service desk services in 35+ languages.

Scale your technical support globally with Conectys 

We are the right choice for global brands seeking a trusted outsourcing partner with a focus on all types of technical support outsourcing services. Our global coverage, industry knowledge, and digital-first approach allows us to provide modern 24/7 help desk and service desk solutions. Ready to take a challenge with us?

Our L1-L3 technical support services

Help desk

We address all sorts of technical issues, inquiries, and problems faced by customers of our clients.

Service desk outsourcing

We transform support related to IT infrastructure and applications. Both user issues and technical problems.

35+ languages coverage. 24/7 multichannel technical support

ENGLISH

FRENCH

ROMANIAN

TELUGU

JAPANESE

ITALIAN

KOREAN

SPANISH

GREEK

UKRAINIAN

POLISH

VIETNAMESE

TAMIL

MANDARIN CHINESE

RUSSIAN

ARABIC

JAVANESE

THAI

URDU

MARATHI

DUTCH

CHINESE, WU

TURKISH

GERMAN

PORTUGESE

HINDI

BENGALI

CHINESE, CANTONESE

Conectys locations + Work from Home

USA

POLAND

ROMANIA

PORTUGAL

conectys Turkey Location

TURKEY

EGYPT

COLOMBIA

Taipei Conectys Location

TAIPEI

PHILIPPINES 

WORK FROM HOME

Get free consultation from our outsourcing experts!

Why Conectys

digital-first

Digital-first thinking

Chatbots, Robotic Process Automation, bespoke/custom AI solutions and a proprietary CRM. How can technology make things better, faster, and safer for EVERYONE?

consultative partner

Consultative partner

We regularly co-create strategies with clients and inform product/sales decisions.

Global Outsourcing Partner

14 locations, 35+ languages, WFH agents, and 24/7 availability.

flexible partner

Flexible

Pricing models, staffing models (up/down seasonal demand), training approaches, and more.

Our company in numbers

0+
years of experience in BPO
0+
passionate professionals globally
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languages coverage
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operational hubs around the world

Certificates and Awards

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gsa
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2022

Conectys wins Silver Stevie Award for Contact Center of the Year

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2022

Conectys wins Best Use of Technology in CX Stevie® award with BlueTweak

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2021

Conectys wins Bronze Stevie Award for Contact Center of the year

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2021

Conectys Named Finalist in European Contact Centre and Customer Service Awards

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2021

Conectys named Finalist in 2021 Engage Awards for Customer and Employee Engagement

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2020

Silver Stevie® Award for Contact Center or Customer Service Outsourcing Provider of the Year

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Let’s talk about your outsourcing case!