How Digital Technology Is Employed In Managing The Customer Experience?
You’ll probably agree that the development of technology has been so impressive over the last few years [...]
The BPO market might grow $76B between 2020 and 2024
That’s based on findings and research from Technavio (full report available for download here). The $76B USD [...]
The Fourth Industrial Revolution
We are at the dawn of what some analysts call “The Fourth Industrial Revolution.” The World Economic [...]
The mutating outsourcing contract
Outsourcing buyers are looking to gain access to some of the advantages of outsourcing in a more [...]
B2B during COVID: Core tenets similar, delivery methods very different
How B2B has changed, per McKinsey McKinsey recently launched a survey of B2B decision-makers across 11 countries, [...]
Building trust in global businesses: 1-to-1
Trust is the root of everything in business. If a partner doesn’t trust you, that partnership will [...]
What do we mean when we say “co-creation?”
What is Co-creation? Our world at Conectys is about delivering outsourcing excellence around customer experience (CX) and [...]
What should you be looking for when selecting new locations for your business?
How to choose a good location for your business? This post is going to be about questions [...]
Your Guide to Recruiting Great Staff alongside your Outsourcing Partner
The most important asset for any business is their employees As your company grows you will need [...]
How to Build a Better Business with Outsourcing? 4 Ways for Startups
Regardless of the industry, starting up a business is challenging Many startup business owners and CEOs find [...]