Trust and Safety for gaming companies 101: the core concept to learn
The gaming industry is one of the most prospering and significant business segments, generating billions of dollars in [...]
Tips on balancing automation-driven growth and quality in CX for global e-commerce products
The e-commerce industry has grown immensely in recent years, with automation as a critical driver allowing for its [...]
Right-shoring vs. Offshoring, and thinking about cost
A guide to outsourcing models by location: which one is your perfect fit? Companies usually start an [...]
The influence of company culture on customer experience
A company's culture is a set of universally held fundamental values and behavior standards that serve to [...]
What Are the Drivers of Digital Transformation?
An increasing number of businesses decide to undergo digital transformation. The use of artificial intelligence, and machine [...]
Conectys is Bucharest top BPO company according to Clutch
Clutch Highlights Conectys Among Bucharest’s Top BPO Companies For 2022 Conectys is a leading global BPO specializing [...]
Conectys is most reviewed BPO company in the Philippines
The Manifest Names Conectys as a Most Reviewed BPO Company in The Philippines Conectys has been at [...]
One or multiple vendors for customer experience outsourcing: what suits your company best
The idea of companies using multiple vendors for customer experience (CX) or content moderation efforts is not [...]
How Are Digital Technologies Transforming Markets
Companies that want to be successful in today’s market should make digital transformation their utmost priority. Integrating [...]
Moderating the Metaverse. What do we know? The Introduction
We’ve been hearing quite a bit about the “metaverse” recently. Microsoft has one version planned for early 2022, [...]