Moderator Mental Health: How We Make the Internet a Safer Place
The integral role of content moderation in the digital landscape Metal health issues across various industries Innovative [...]
Content Moderation Insights: The Problem of Hate Speech in Social Media
Introduction Prevalence of Hate Speech in Online Platforms The Complexity of Defining Hate Speech Content Moderation Challenges: [...]
What is data annotation?
What is data annotation? What is the purpose of data annotation? Why is data annotation important in Trust [...]
What is in-game moderation? The ultimate guide for gaming companies
What is in-game moderation? What are the types of gaming content? What are the signs [...]
What Is Online Customer Experience?
What is an online (digital) customer experience? Digital vs. traditional customer experience Why is digital [...]
What is user-generated content (UGC), and why is it important for brands?
What is user-generated content (UGC), and why is it important? Where does UGC content come from? What are [...]
Why startups prefer customer support outsourcing
Customer support at startup companies: issues and challenges The best customer support strategies for startups The role of [...]
Why is content moderation important for user-generated campaigns
Contents What is content moderation? The role of Trust and Safety in content moderation Why is content [...]
Customer experience analytics 101: How to have a 360 view of a brand’s CX?
Contents(click to jump to) What is customer experience analytics? Definition and explanation Analytics for customer experience: [...]
All about customer retention + 7 go-to strategies to increase brand loyalty
In the fast-evolving landscape of today’s business world, where numerous brands compete for customer attention, winning over [...]