Resolving Customer Complatins: How to Do It? Examples
Luxurious hotels. Sunny, lush grounds. Five-star restaurants with highly acclaimed chefs. So often, this is what comes [...]
The Surprising Impact of Agility on Your Customer Service
When you think āgreat customer service,ā you probably donāt immediately think of the word āagility.ā It might [...]
The 3 Areas Expected to See Even More Outsourcing in 2018
Outsourcing continued to grow in 2017, and is expected to do the same in 2018. And while [...]
Bringing education to the next level
The team at Conectys are pleased to announce a new partnership, with one of the UKās largest [...]
Complexity in the US spells success in the Philippines
The US medical diagnosis coding system is changing. That, in itself, might not be much news to [...]
Automation beyond the Hype
We launched ConectysOS 2.0, a major redesign of our proprietary, private cloud-hosted Customer Engagement and Analytics automation [...]
Taipei – The Outsourcing Gateway to China
This January has been auspicious for our company and, consequently, for our clients and teams. We would [...]
3 Trends that Will Improve BPO Relationships this Year
BPOs are no different when it comes to planning and optimizing their outsourcing solutions to better suit [...]
Celebrating the Holidays at the Helping Hands Charity Fair
At Conectys, we care about traditions and we also care about people. Nurturing the younger generations carries [...]