Moderation in the Era of Microtransactions
Microtransactions, the small in-game payments you make to purchase special equipment or benefits, are becoming a steady [...]
The Hidden Worth of Outsourcing Awards
EOA Awards, NOA Awards, CEE Awards, Stevie Awards – the list could go on. The outsourcing world [...]
Pizza with the CEO? Why this Matters to Employee Job Satisfaction and our Internal Strategy
Recommendation of strategies to enhance job satisfaction in your company Think about all the frustrations that can [...]
Do you Need AI Products? Here’s How Humans are Supporting Tech-Driven Processes, and Not the Other Way Around
Artificial intelligence (A.I.). Natural language processing (NLP). Machine Learning. Chatbots. You can’t read the news without hearing [...]
Give Us Your Partnership, We’ll Give You Brand Ambassadors
Does the following scenario sound familiar?You’ve grown your business with all your heart, energy, and resources. You’ve handpicked [...]
Why Choosing a BPO Partner Based on Cost Reduction will Steer you Wrong
If you’re new to the world of outsourcing, you might be at square one, wondering: “what is [...]
As we’ve Expanded around the Globe, Here’s how we’ve Retained our Strong Organizational Culture
If you’ve been keeping up with all we’ve been doing at Conectys, you’ve probably heard about how [...]
The Healthcare Company’s Guide to Combatting Seasonality Challenges
Through working with an array of clients across a spectrum of industries, we know all too well [...]
CSAT and NPS: We’ve Used these Tools to Drive Customer Loyalty, and Can Do the Same For You
No matter what type of business you’re in, there’s no doubt that measuring your customers’ satisfaction is [...]
Consistency between your Brick and Mortar Store and E-Commerce Channels
If you’re the CEO of a quickly scaling company in the Asia-Pacific (APAC) region, you probably know [...]