Artificial intelligence (A.I.). Natural language processing (NLP). Machine Learning. Chatbots. You can’t read the news without hearing [...]
Does the following scenario sound familiar?You’ve grown your business with all your heart, energy, and resources. You’ve handpicked [...]
If you’re new to the world of outsourcing, you might be at square one, wondering: “what is [...]
If you’ve been keeping up with all we’ve been doing at Conectys, you’ve probably heard about how [...]
Through working with an array of clients across a spectrum of industries, we know all too well [...]
No matter what type of business you’re in, there’s no doubt that measuring your customers’ satisfaction is [...]
If you’re the CEO of a quickly scaling company in the Asia-Pacific (APAC) region, you probably know [...]
Luxurious hotels. Sunny, lush grounds. Five-star restaurants with highly acclaimed chefs. So often, this is what comes [...]
When you think “great customer service,” you probably don’t immediately think of the word “agility.” It might [...]
Outsourcing continued to grow in 2017, and is expected to do the same in 2018. And while [...]