Just Because your Industry is Highly Regulated Doesn’t Mean you Can’t Create a Stellar Customer Experience
As every company in the European Union is well aware, the General Data Protection Regulation (GDPR) laws [...]
Put the Human Back in Customer Service
In any business, regardless of industry, customer satisfaction is crucial to success. Without happy customers, repeat revenue [...]
Who Wins When Games Get Mentioned on Social Media
In its latest U.S. Gaming Trends report, Adobe highlights the enormous potential of the industry. The Adobe Digital Index (ADI) [...]
3 Proven Tips for Every CEO Scaling their Business
How do you scale a business's growth? 3 Tips As the CEO of a startup, you’re probably [...]
How to Repair Online Reputation? 3 Simple Solutions
How to fix online reputation? 3 Solutions There’s no question that the Internet age has given businesses [...]
3 Ways to Boost Mobile Operator Customer Service Experience
Mobile operators around the world are searching for market differentiators. In a time when mobile network quality, [...]
The Banking Industry and Customer Experience in the Age of Fintechs
Whatever part of the banking industry you fall into, there’s no denying the relevance of - and [...]
How the UX of ConectysOS Improves our CX
You don’t have to go far to hear the acronyms UX (user experience) and CX (customer experience) [...]
How our ‘Work from Anywhere’ Solutions Give You a Leg Up in your Business
We often talk about our ‘work from anywhere’ solutions as a point of pride. This is because [...]
The Changing Face of a BPO Partner
If you asked someone years ago for an outsourcing definition, you’d probably hear something about cost reduction, [...]