3 Questions Every CEO Should Ask About Customer Satisfaction
As the CEO, your focus is on the big picture growth of your company and the overarching [...]
Why Is Conectys A Different Breed of Outsourcing Provider?
For a long time outsourcing has been seen as a way to slash costs and, maybe, gain [...]
7 Things No One Will Tell you about Content Moderation in Tourism & Hospitality
According to a Nielsen research study, travelers spend an average of 53 days visiting around 28 different [...]
Trust is the Secret to a Winning Outsourcing Relationship: Here’s How to Find it
It’s no secret that CEOs often have a hard time handing over parts of their business to [...]
3 Reasons to Expand to Europe
Expansion, be it regional or international, comes naturally when your business is successful From crafting a superior [...]
7 Outsourcing Predictions for 2019: Part II
If you read our previous post in which we shared our predictions for outsourcing trends in 2019, [...]
7 Outsourcing Predictions for 2019: Part I
Have you and your business been benefiting from business process outsourcing (BPO) for a while now? If [...]
Avoid these 3 Talent Acquisition Challenges Many Call Centers Face
If your business deals with managing high call volume and needs to use a call center to [...]
Dividing Responsibilities Between your BPO Provider and your Company
When we’re in the early stages of a relationship with a new client, we almost always reach [...]
7 Questions to Ask your BPO Partner about Reporting
When you finally make the decision to bring in a qualified BPO partner to help your company [...]