A Fool-Proof Formula for Wowing Customers from the First Phone Call
When one of your main channels of communication with your customers is the phone, thereās a lot [...]
How APAC companies can evaluate scalable outsourcing options
BPOs and call center / content moderation outsourcing companies, such as ours, compete on a variety of [...]
Shortcut Your Way to Better Customer Acquisition & Retention
Have you ever wondered what it really takes to invite someone to become a customer - or [...]
The Best Way to Outsource
One question new outsourcing clients often ask is āWhat is the best way to do this?ā While [...]
Expand to Europe in 5 Easy Steps
When looking at Europe as a new market, you must consider the path you need to take [...]
The 7 Greatest Benefits of Outsourcing
What are the main benefits of outsourcing for companies However, the fact remains that this type of [...]
How to Build a Better Business with Outsourcing? 4 Ways for Startups
Regardless of the industry, starting up a business is challenging Many startup business owners and CEOs find [...]
How can Outsourcing Customer Service Reduce Costs?
How does outsourcing help reduce costs? It has been a practice of companies of all shapes and [...]
Is Your Customer a Promoter or a Detractor?
Many businesses neglect one aspect of marketing thatās integral to their development and growth which isĀ gathering customer feedback. [...]
How Do Your Employees Work Best?
How to help employees succeed? Itās expected that people are varied in their skills and ability to [...]