Home /
Posts /
Complexity in the US spells success in the Philippines
Complexity in the US spells success in the Philippines
Published On:
|
|
1 min read
At a Glance
The US medical diagnosis coding system is changing. That, in itself, might not be much news to the rest of the world. But for the outsourcing industry in the Philippines, it is a sign that business will soon be booming. The nation has already outranked India as the most popular outsourcing location for BPO services, and call centre services in particular. By 2016, it is expected to reach 1.3 million active employees and register over $20 billion in revenue. From Phys.org we learn that Dan Reyes, chairman of the IT & Business Process Association of the Philippines, and Jose Mari Mercado, the.
The US medical diagnosis coding system is changing.
That, in itself, might not be much news to the rest of the world. But for the outsourcing industry in the Philippines, it is a sign that business will soon be booming.
The nation has already outranked India as the most popular outsourcing location for BPO services, and call centre services in particular. By 2016, it is expected to reach 1.3 million active employees and register over $20 billion in revenue.
From Phys.org we learn that Dan Reyes, chairman of the IT & Business Process Association of the Philippines, and Jose Mari Mercado, the association’s president and CEO, are confident that the revision in the U.S. healthcare system will bring an influx of medical contracts to the country. The staggering 385% growth, from 14,000 diagnostic codes to 68,000, will see the number of processing positions in the Philippines increase dramatically.
The future looks bright for both healthcare graduates in the Philippines and outsourcing companies based there.
Elevate your operations with
our expert global solutions!
Data Annotation Services: A New Frontier for Sales Leaders in AI
Unlocking AI Trust: My Journey into the World of Data Annotation By Pedro RodrÃguez Swanson, Chief Revenue Officer at Conectys When you’ve been in sales for a while, whether in…
10 Content Moderation Best Practices for 2025: How to Scale Safely, Globally, and Intelligently
Introduction In 2025, content moderation is no longer just a support function but a frontline defence. What was once a quiet, back-office task has become a high-stakes, business-critical mission demanding…
The Ultimate Guide to Multilingual Customer Support Outsourcing: Scale CX with Quality
Introduction Language can either connect or divide brand-consumer interactions. Precisely for this reason, providing multilingual customer service makes a real difference. It ensures clear communication, boosts satisfaction, and prevents misunderstandings…
The Ultimate Guide to Technical Support Outsourcing
Introduction Technical support outsourcing is fundamentally about collaborating with the right partner to provide timely, relevant assistance and problem-solving for customers, just as if handled in-house. This initiative typically covers…
Data Annotation vs Data Labelling: What’s the Difference and Why It Matters for Your Business
Introduction We increasingly admire and adopt AI for its unmatched speed and analytical power, delivering insights once beyond human reach and capability. However, behind the scenes stand two unsung heroes:…
The Enterprise Guide to Content Moderation Outsourcing in the AI Era: How to Recruit, Train, and Retain Top Content Moderators
Introduction Content moderation is essential for digital platforms, fostering safe, compliant, and trustworthy environments. It protects users from exposure to hate speech, harassment, misinformation, and other harmful or unlawful materials.…