Conectys outsourcing awards & recognition
We’re proud to be recognized as a leader among call center, customer experience, and content moderation providers.
All humans – and by extension, all organizations — like to be rewarded for their achievement. We work incredibly hard to serve customers so we’re no different. There’s a lot of value in receiving industry awards, and we’ve been fortunate enough (and worked hard enough!) to win many over our time in business.
Some of the more notable ones include:
…a few words
Our Insights into Outsourcing
Generative AI in Customer Experience: Real Impact, Key Risks, and What’s Next
Generative AI: A CX Game-Changer or a Fleeting Trend? This article delves into the pros and cons. As companies face rising costs, talent shortages, and increasing consumer churn, they actively seek game-changing opportunities to enhance customer experience. [...]
Data Labelling and Annotation: The Human Touch Behind Smarter AI
AI isn’t born smart—it’s made. Its brilliance comes from continuous refinement, real-world testing, and an unrelenting drive for improvement. While this technology can deliver impressive results, its true potential depends on the quality of the data it [...]
Trust and Safety in Transition: Trends, Challenges, and Future Innovations
The digital world is home to approximately 5.5 billion people—connecting, working, shopping, and seeking entertainment. Yet, as this online population grows and interactions multiply, its foundation's cracks widen. Harassment, hate speech, and cybercrime have become as pervasive [...]
A Small Island, Big Opportunities: Presenting Taiwan in the BPO World
Taiwan is an exotic island near major Asian markets, surrounded by warm seas and rich in cultural monuments and natural landscapes. Beyond these unique advantages, the country excels in business agility, modern infrastructure, and cutting-edge innovation, making [...]