Greece, particularly the city of Thessaloniki, offers a compelling destination for outsourcing customer experience operations, thanks to its skilled multilingual workforce, cost-effective business environment, strategic location within the European Union, and growing outsourcing industry supported by government incentives and modern infrastructure.
Access to a highly skilled, multilingual workforce proficient in English, German, and other European languages, ensuring high-quality customer support.
Competitive labour costs and attractive business incentives compared to other European destinations, resulting in significant cost savings for companies.
Strategic location within the European Union, supported by modern infrastructure and convenient accessibility, facilitating seamless business operations.
Growing outsourcing industry with a pro-business environment, attracting major multinational companies to establish successful customer experience operations in Greece.
We provide services in 35+ languages, including English, German, French, Spanish, Italian, Dutch, Portuguese, Polish, Czech, Romanian, Hungarian, Bulgarian, Russian, Greek, Turkish, Arabic, Swedish, Norwegian, Finnish, Danish, Mandarin Chinese, and Japanese. All for seamless communication across cultures!
Chatbots, Robotic Process Automation, bespoke/custom AI solutions and a proprietary CRM. How can technology make things better, faster, and safer for EVERYONE?
We regularly co-create strategies with clients and inform product/sales decisions.
14 locations, 35+ languages, WFH agents, and 24/7 availability.
Pricing models, staffing models (up/down seasonal demand), training approaches, and more.