Customer Experience Outsourcing Services in Italian

Conectys is a global customer experience outsourcing provider offering tailored and scalable Italian outsourcing services including supported by AI.

Italian flag waving against a clear blue sky. The flag features vertical stripes of green, white, and red.

Scale your CX in Italian with Conectys

Partner with us for contact center outsourcing, digital & AI CX solutions, or technical support outsourcing. We ensure scalable, flexible, and digital-first solutions backed by expert Italian-speaking customer service agents.

Core CX Services

Elevate your brand’s global presence with Conectys’ bespoke Customer Experience (CX) outsourcing services, tailored for seamless expansion to Italian speakers.

Outsourcing CXM & Contact Center in Italian

Digital & AI CX in Italian

 

Outsourcing L1-L3 Technical Support in Italian

Multichannel Capabilities 

Conectys delivers seamless multichannel customer experiences in Italian across:

Voice support 

Email 

Live chat 

Social media 

Self-service portals 

Mobile apps 

Our integrated omnichannel services ensure consistent, personalized interactions across all touchpoints. Leverage our expertise to: 

With Conectys as your multichannel CX partner, deliver exceptional experiences that drive loyalty and growth in Italian markets.

Discover our Additional CX Services

Customer retention 

AI CX Automation 

Customer Journey Mapping

CXM Analytics Services

CX Outsourcing for Different Industries

Outsourcing CX Services in Italian involves tailored support for the following industries:

Social Media

Gaming 

Retail & Ecommerce 

FinTech 

Travel & Hospitality 

Startups 

Software & Applications 

Streaming & Publishing 

Messaging & Communication

35+ languages coverage. 24/7 call center support

Describe your need to get a tailored solution about CX outsourcing in Italian

Why Conectys

digital-first

Digital-first thinking

Chatbots, Robotic Process Automation, bespoke/custom AI solutions and a proprietary CRM. How can technology make things better, faster, and safer for EVERYONE?

consultative partner

Consultative partner

We regularly co-create strategies with clients and inform product/sales decisions.

Global Outsourcing Partner

14 locations, 35+ languages, WFH agents, and 24/7 availability.

flexible partner

Flexible

Pricing models, staffing models (up/down seasonal demand), training approaches, and more.

Certificates and Awards

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2022

Conectys wins Silver Stevie Award for Contact Center of the Year

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2022

Conectys wins Best Use of Technology in CX Stevie® award with BlueTweak

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2021

Conectys wins Bronze Stevie Award for Contact Center of the year

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2021

Conectys Named Finalist in European Contact Centre and Customer Service Awards

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2021

Conectys named Finalist in 2021 Engage Awards for Customer and Employee Engagement

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2020

Silver Stevie® Award for Contact Center or Customer Service Outsourcing Provider of the Year

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Let’s talk about your outsourcing case!